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Coflow

Coflow by Coviu

Connected with Gentu®

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Coflow for Gentu: patient forms, reminders and write-back

Coflow works alongside Gentu to get every appointment ready. Each patient receives the right forms for their appointment, reminders follow up on anything outstanding, and completed details are written back into their record in Gentu. When a consult is by telehealth, that runs through Coflow too.

What Coflow does

  • Sends the right forms automatically. Registration, medical history, consent and assignment of benefit forms go out based on the Gentu appointment type. You choose which forms go with each appointment type and when they’re sent.
  • Makes it easy for patients. Patients get one SMS with a secure link to everything they need, and complete it on their phone or computer. There’s no app to download and no password.
  • Follows up for you. If a form isn’t completed, Coflow sends SMS reminders on the schedule you set, so your team spends less time chasing.
  • Writes back into Gentu. Completed details are written into the patient’s record in Gentu, and a PDF of every form is filed to their file. Your team doesn’t have to retype demographics or upload scanned paperwork.
  • Shows what’s outstanding. One view of every upcoming appointment shows what’s been sent, what’s come back and what’s still missing. Your team doesn’t have to open each patient file to check.
  • Telehealth when you need it. If some consults are by telehealth, switch it on and they run through Coflow. The same view then shows which patients have arrived and which haven’t.

 

See how Coflow sends and tracks patient forms

How it works with Gentu

  1. Book in Gentu. Your team schedules the appointment as normal.
  2. Forms go out. Forms go out. Coflow recognises the appointment type and sends the matching forms by SMS.
  3. Patients complete them. Reminders go out automatically for anything still outstanding.
  4. Answers land in Gentu. Patient details are written into the Gentu record and the completed forms are filed to the patient’s file.


You can let completed forms go straight into Gentu or review them first, form by form.

Why specialist practices use Coflow with Gentu

  • Less manual data entry. Patient details come from the patient and go into Gentu, instead of being retyped by reception.
  • Fewer phone calls chasing forms. Reminders follow up automatically.
  • Patients arrive with their paperwork done, so consults can start on time.
  • Clear visibility of who is ready and who isn’t, before the day starts.
  • Signed consent and assignment of benefit stored on the patient’s file in Gentu.
  • Set up around your practice: your forms, your appointment types, your timing. 


See how appointment workflows work

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See Coflow with Gentu

Book a demo to see how Coflow sends, chases and files your patient forms in Gentu.

Bring your forms. We’ll do the setup.

A Coflow product specialist helps bring across your forms, matches them to your Gentu appointment types and shows your team how it works, so you’re ready from the first booking.

Your team keeps booking in Gentu as usual.

Book a demo
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