Whether you call us or chat to us online, the team member you speak to will be on Australian shores. Keeping our team local means understanding the unique challenges Australian practitioners face. Our expertise and ability to be there when you need us is recognised by our customers, who rate their support satisfaction at over 90% on average.

We work directly with practitioners to understand their workflow problems and involve them in finding a software solution. Through our co-design process, we collaborate with specialists and practice managers to get to the heart of a problem before embarking on a software solution. Part of this collaborative process involves sharing our ideas for early feedback and testing prototypes with customers who would like to be involved.

We offer on-site training at city centres across Australia, as well as remote and group training. This ensures your team has all the product knowledge they need to get the most out of your practice management software.

In addition to providing practice management software, we use our decades of expertise in healthcare technology to contribute to improvements across the greater ecosystem. We collaborate with other health leaders, such as Sonic, connecting siloed systems for greater access to shared healthcare information and better patient care. We are also driving the adoption of FHIR (the Fast Healthcare Interoperability Resources standard) across the industry by sharing our knowledge through Connectathons and other events.