About Us
Magentus products and services have been at the forefront of delivering health technology for more than 30 years, offering deep expertise across clinical systems, health informatics and practice management.
Across pathology, radiology, oncology, maternity, and practice management, we are connecting the health ecosystem and transforming digital healthcare at scale. Driven by our dedicated teams across the globe, our success reflects our passionate commitment to improving healthcare outcomes.
People are at the heart of everything we do at Magentus — we work as one team to create a healthier society.
Short Summary
Our Project Support Officer works within our Deployment Team to develop and implement project management structures and tools that enable the consistent and effective deployment of our software products.
Key Responsibilities of the role:
- Working with their assigned Project Management Team to ensure that software deployment remains on time and schedule within the agreed milestones.
- Developing, documenting, and maintaining programme and project management structures, frameworks, and tools and supporting project managers and other colleagues to use these consistently and effectively
- Maintaining central project records and establishing project controls, contributing to the development of programme and project documentation including, resourced project plans including allocation of work packages, project highlight reports, identification and logging of issues & risks including appropriate escalation protocols and project reporting including status reports, RAID logs and project dashboard
- Preparing for and leading project RAID and Action Log meetings.
- Providing secretariat to Programme and Project Boards as needed and attending project team meetings
- Providing flexible, hands-on delivery support and assisting with effective communication between project management and the business whether that be remote or on site working
- Managing professional relationships with a wide range of internal and external stakeholders, and act as lead point of contact for some external parties
- Establishing benefits log and monitoring benefits realisation
- Supporting project closure and lessons learned
- Conducting onboarding sessions for new starters to the Pathology Team
- To be responsible for the company credit card, including following process for approvals, managing bookings, reconciliation and receipts
- Co-ordinating project resources, ensuring they are informed in advance of any on site work, requesting additional resource support where required from the Programme Resource Manager and ensuring the weekly tracker is up to date
- Providing administerial duties to the Pathology Team including the planning of and booking of travel and accommodation for those working onsite with the client
- PMO Interface with the central PMO (if applicable), e.g. “Ensure data integrity across project dashboards, RAID logs, and weekly progress reports feeding into the central PMO.”
- Support configuration of project tracking tools and standard reporting templates (e.g. milestone trackers, dependency matrices, benefits logs, etc.).”
- Support the coordination of communications between internal technical teams, implementation specialists, and external client stakeholders, ensuring consistent messaging and documentation
- Ensure project artefacts are version-controlled and stored within the agreed repository
- Assist in preparation of client-facing documentation, such as cutover schedules, and training logs, test reports etc.
- Be a key component In our build process managing both internally and externally
- Providing holiday cover for other members of the PSO team
Experience:
- Experienced in using Microsoft Office and MS Teams
- Experienced in supporting substantial software implementation projects within the NHS/Private Health Care sector
- Prince 2 or Similar Project Management Qualification (Desirable)
- Experience using Jira or Confluence (Desirable)
Desirable Attributes:
- Proactive and results-oriented, with a drive to achieve excellence and exceed client expectations.
- Adaptable and flexible, able to navigate ambiguity and adjust plans in response to changing client priorities or project requirements.
- Collaborative and team-oriented, with a commitment to fostering a culture of trust, respect, and accountability within the project team and across client stakeholders.
- Integrity and professionalism, with a dedication to upholding ethical standards and delivering value-driven solutions that positively impact patient care and outcomes.
In return we offer:
Flexible Working Environment:
- Hybrid working environment from Manchester (City Centre) – 3 days a week from the Office and 2 from home
Leave:
- 25 days (increases with length of service up to 4 days) plus 8 bank holiday
- Holiday purchase scheme via salary sacrifice
- An extra day annual leave for your birthday
- Enhanced Maternity Leave
- Enhanced Paternity Leave
- Religious holiday swap programme
- Up to two days paid Volunteering days
- Paid time off during the working day to donate blood
- Pawrental Leave
Leadership & Development:
- Litmos learning
- Product Training
Employee Recognition:
- Peer recognitions
- CEO awards
- Length of service awards
- Performance Annual Bonus Programme
Employee Benefits:
- Life Insurance (4x annual salary)
- Private health care (BUPA) plus discounted rates to add your loved ones
- Salary Sacrifice Pension
- Income Protection
- EAP (access to online Healthcare)
- Employee Referral scheme- £1,000 tax free
- Branded merchandise starter pack
- £250 working from home allowance
- Free Flu Jabs
- Enhanced Sick Pay
Our values say a lot about us:
- One Team
- Make a difference
- We Care
- Constant Evolution
- Trust
People are at the heart of everything we do at Magentus — we work as one team to create a healthier society. We hold monthly communication sessions with the Senior Leadership Team to provide company updates and strategic briefings.
Magentus Software Limited is an equal opportunities employer. We are committed to creating an inclusive and diverse work environment where all employees feel valued and respected.
We do not discriminate based on race, colour, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage applications from all qualified individuals and believe in fostering a workplace where everyone has the opportunity to thrive and succeed.
We are also a proud member of the Disability Confident Employer Scheme, demonstrating our commitment to supporting disabled individuals in the workplace.
If you require any support or adjustments to interact with us, please let us know.
