Australia’s Leading Oncology Software Community Comes Together
The 2025 Charm User Group (CHUG) event took place over two days at the Magentus Melbourne office last week, bringing together oncology professionals, technical experts, and clinical leaders to shape the future of cancer care through technology.
This annual gathering is a cornerstone of Magentus’s commitment to collaborative innovation, offering a platform for users to share insights, explore new features, and influence the roadmap of Charm – Australia’s #1 oncology information management system.
Day one opened with site report presentations that highlighted the scope of each Client Charm Deployment, the number and types of patients treated, and the benefits and lessons learnt over the past 12 months. Magentus provided the User Group with development hours for ongoing enhancement of the product, then clients presented eligible candidates for this year’s development hours, setting the tone for a collaborative and insight-rich agenda.
Attendees explored technical updates including MIMS integration and the latest advancements in Charm Evolution®, followed by in-depth clinical safety and roadmap discussions. The day culminated in an interactive workshop on the future of oncology, where participants shared visions for care delivery, data governance, and digital transformation. A social function closed the evening, giving users and teams a chance to connect informally.
On day two, client-only sessions took centre stage. These included voting for user group leadership and prioritisation of enhancement requests for utilisation of the user group development hours, followed by feedback presentations and an interactive recap of the future of oncology workshop. A live demonstration of CHARM® 5.5.0 showcased new capabilities in medication management and clinical note workflows (user-led development from the previous year’s development hours), and highlighting the new features migrated to the Charm Evolution® platform. The day closed out with a session focused on information and requirements gathering, and final updates from client services.
The event was a fantastic opportunity for face-to-face connectivity, however remote participants were also able to join sessions to ensure broad accessibility and engagement across the Charm community.
Spotlight on CHARM Evolution: Transforming Cancer Care
At the heart of this year’s event was a commitment to further enhancing Charm Evolution to meet the evolving needs of oncology teams and patients.
Built on real-world feedback and clinical priorities, Charm Evolution delivers:
- Enhanced patient data flow for better shared care and governance
- Improved clinical safety through real-time capture, protocol support, and decision tools
- Streamlined pharmacy workflows with one-click ordering and accurate drug supply data
- Interoperability with upstream and downstream systems for seamless integration
- Reduced costs and improved compliance, supporting accreditation and high-cost drug management
The platform helps cancer care teams deliver safer, faster, and more person-centred care, placing patients and their carers at the heart of every decision.
Why It Matters
This user group meeting is a strategic opportunity for oncology professionals to shape the future of digital cancer care. Whether you’re a long-time Charm user or exploring new solutions, it is an opportunity to:
- Influence product development
- Learn from peers and experts
- Discover new features and workflows
- Strengthen clinical governance and digital strategy
Join the CHARM Community
Become part of the conversation that’s driving oncology innovation in Australia and help us build a healthier society through smarter, safer cancer care.
👉 Learn more about Charm Evolution®
