Platform Improvements

Streamlined prescribing and clinical workflows

Clinical efficiency takes centre stage with our new Quickscripts feature, which allows practitioners to save and reuse frequently prescribed medications. This eliminates repetitive data entry and accelerates consultations, proving especially valuable for specialists who routinely prescribe similar medication protocols.

Building on this foundation, our enhanced MIMS integration now delivers comprehensive scientific medication information alongside consumer details. This deeper integration strengthens prescribing safety by providing detailed insights into drug interactions and contraindications, empowering clinicians with the knowledge they need at the point of care.

We’ve also refined our clinical windows to minimise scrolling and reduce visual clutter. These interface improvements make patient information more accessible whilst creating smoother, more efficient workflows that adapt to the natural rhythm of clinical practice.

Enhanced communication capabilities

Communication security becomes more flexible with customisable password protection settings for practitioner letters. Practice administrators can now configure security requirements at the practice level, accommodating varying institutional policies whilst maintaining data protection standards.

Our smarter referral management system introduces powerful search capabilities by provider number, allows specification of referring doctors, and provides automatic referral validation during appointments and invoicing. These improvements significantly reduce administrative errors whilst minimising patient frustration caused by referral complications.

Appointment Management

The appointment book now offers a more intuitive experience with day names for easier navigation, clear appointment type indicators, and colour-coded procedures that enable quick visual identification. Flagged appointment alerts ensure nothing falls through the cracks, whilst printable future appointment schedules provide convenient planning tools. Together, these enhancements reduce cognitive load and bring much-needed clarity to scheduling operations in busy practices.

Marketplace Expansion

Our marketplace partnerships continue to grow, creating diverse solutions that address real-world practice challenges across multiple domains.

Advanced documentation solutions

AI-powered transcription reaches new heights with Heidi, our latest scribe partner currently in beta testing. Heidi joins our established lineup of transcription partners including Lyrebird, Medow Health, I-Scribe, and Voicebox, giving practices multiple options for automated clinical documentation.

Streamlined administrative processes

Healthengine has enhanced their online cancellation and rescheduling capabilities, directly reducing administrative workload for practice staff. Meanwhile, Consentic’s newly launched platform offers sophisticated consent management alongside customisable digital forms that sync patient data directly into Gentu, eliminating duplicate data entry whilst improving accuracy.

Consultmed now handles outbound referrals seamlessly, with inbound referral capabilities arriving soon to create a complete referral management ecosystem that connects all aspects of patient care coordination.

Mobile App Updates

Comprehensive obstetrics support

Mobile practitioners gain access to complete pregnancy records and obstetric histories, enabling thorough patient care regardless of location. Voice-supported birth forms and real-time patient encounter documentation ensure comprehensive clinical records whether practitioners are working in clinic, hospital, or community settings.

Advanced documentation tools

Multi-document scanning now supports multi-page documents with improved organisation and categorisation capabilities. Enhanced photo capture functionality allows multiple images with editing tools and proper categorisation, creating comprehensive visual clinical documentation that integrates seamlessly with patient records.

Upcoming Features

Administrative improvements

PDF Form Management will introduce a comprehensive library of ready-to-use forms, including Work Cover certificates, with automatic patient data population that streamlines administrative workflows and reduces manual data entry.

Enhanced scheduling

Advanced appointment features will include practice-wide “day notes” for diary annotations, multi-week booking navigation, and scrollable columns designed for multi-practitioner practices. Enhanced mobile calendar views will ensure scheduling flexibility across all devices and settings.

Financial and access improvements

The Eligibility Assistant will automate health fund eligibility checks during quoting processes, reducing phone calls whilst providing patients with clearer, more accurate cost expectations upfront.

Single Sign-On implementation will revolutionise multi-location workflows, allowing users to switch between practices seamlessly without repeated authentication, saving time and reducing friction in daily operations.

Personalised clinical experience

Customisable clinical experiences will offer filtering options for viewing clinical records by practitioner, plus configurable clinical window widgets tailored to individual workflows and specialty-specific requirements. This personalisation ensures each practitioner can optimise their interface for maximum efficiency.

AI Clinical Tools

We’re pioneering specialised AI-driven clinical dashboards, beginning with cardiology practices that track patients with specific cardiovascular conditions. These intelligent dashboards prioritise care and monitor outcomes through structured data extraction from clinical notes and correspondence, creating actionable insights that support better patient outcomes.

This represents our first major step into AI-assisted clinical decision support, with expansion to additional specialties planned based on feedback from our pilot programs.

System performance

Performance improvements enhance system responsiveness across procedure management, patient verification, SMS communications, and invoicing workflows. These optimisations particularly benefit larger, data-intensive practices that handle high patient volumes.

Extended integration capabilities include e-prescribing 3.0 compliance testing with mandatory multi-factor authentication, plus expanded real-time pathology and radiology request capabilities that connect with additional providers and laboratories, creating a more comprehensive diagnostic ecosystem.

Get Involved

Join our Co-Design Craft Group to participate in collaborative design sessions that ensure future features address real-world clinical needs. By involving practitioners throughout the development process, from initial concept to final implementation, we create solutions that truly serve the healthcare community.

Don’t miss our upcoming Practice Managers Workshop in Melbourne, scheduled alongside the AAPM conference. This specialised session focuses on co-designing features specifically for practice management workflows, ensuring administrative tools meet the complex demands of modern healthcare operations.

Looking forward

These comprehensive updates reflect our unwavering commitment to improving healthcare delivery through intelligent practice management technology. By actively listening to customer feedback through our Voice of Customer program and collaborating directly with healthcare professionals, we continue evolving Gentu into an increasingly powerful, intuitive, and comprehensive solution for modern medical practices.

For detailed information about any of these features or to join our co-design initiatives, contact our support team or visit the Gentu Marketplace to explore the full range of available integrations.